For anyone who fell into the same 'trap' you should Tel : 0843 850 5200....however, you may have a problem if you have been using the benefits of Prime. I certainly wasn't and have been charged £7.99 per month since 3 December last year. I suspect that Prime was sprung on me when I bought an electric kettle on Amazon on 5 November. Since then I have made no purchases of any kind.
Trish, I hope you have success with your complaint...good luck.
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