I can sympathise completey with your concerns and worries for people and relative who are very perceptible to these kind of scam calls from scum who have NO scruples whatsoever.
I have an old neighbour who had a similar problem with a caller who claimed to be from an internet/phone centre which cost him £150 to correct the problem ( which he didn't have) but I was to late to intervene on his behalf. I have since told him just put the phone down on them and he seems to have got the message now. However, I continue to worry about him.
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