skip to 37:15 - Chapter 5. The Power of Suggestion on Memory
at this point I don't think anybody really knows what happened.
Is sexual assault the one crime an artist can commit that is unforgivable? People seem to have an easy time getting over homicide, from Ben Jonson to R.L. Burnside.
But regardless Amazon knew as much when they signed him as they know now. From their perspective this is all marketing, it has nothing to do with right and wrong.