I prefer to be a quiet spoken and polite man, understanding that the staff are over worked and not making a big fuss when they :-
A. Almost give me insulin (which would have killled me)
B. Ignore the summoning bell (they insist you use in need)
C. If they do come, then disappear never to return again.
My golden girls are almost exclusively Asians, the worst are Americans, just couldn't care less.
I had to fight for two weeks to get a cup of boiling water for my tea three times a day, also they tend to forget my pain meds. My wife has been on and on about not being a hero and today my Physical Therapist who is a tiny woman from Tibet said "No more stiff English upper lip. You tell them you want strong painkiller and I will back you up."
Oxycodone is useless and only Tylenol and Ibuprofen together can help reduce the pain, I told them methadone worked very well for me, they were not amused.
So in the last 3 days I've gotten the creature comforts sorted and thats helped my mood a lot. If all else fails , swear loudly and suggest that trouble is on the way, that motivates them.
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