They've not done that sort of thing in years here, nor do they ring doorbells. The model today is to drop the dingus off regardless.
That in itself is not a horrid thing in that I can provide a safe place for deliveries, just run up, read the sign, chuck it through the porch door onto the side porch, out of sight, out of the weather, just fine.
FedEx is unique in their attitude that a door is too complicated and heaving it into the garden someplace is the end of their responsibility.
In phone conversation with their "customer support", it is their position that opening a door to the porch is something they will not do, nor will they bag a box for inclement weather, ring a bell, leave a card, none of it. They hold that I am expected to follow some tracking number (that the shipper rarely provides) and I have nothing else to do but wait through the day until they arrive to scoop them up. In their world, no-one works, no-one leaves home, and everyone has their website on their daily viewing to get status, interact to plan deliveries (I guess) &c.
All because, unlike everyone else; the post, UPS, DHL, everyone else, they don't just ignore but refuse to put the delivery in a provided safe place as a matter of stated policy.
I will not use them not only as a matter of preference, but as a mission in life. We don't have to tolerate such arrogance in customer relations and in the business model. They forget (or don't care) that even though the shipper/seller pays them, its the purchaser of the item that actually foots the bill.
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