down to earth and personal makes a difference. In his first term his ranting and raving repetitiously drove me crazy. I liked his policies, but I couldn’t stand to listen to him. When he was elected in November, I wrote and asked him to let us see the side of him that his family and friends see (because it’s obvious they respect and care for him). I bet he got a lot of feedback like that, and I think that Susie Wise, his Chief of Staff, echoed the same thought.
Anyway, it’s a great improvement, imo.