How people pronounce some words or names, how the phone or itís line and our hearing respond to sounds is part of the problem.
Most times I have to give Ann the phone as distortion rears itís head. My hearing aids are good but some voices are ??.
Even Ann has trouble with some callers, too loud, too soft, accent.
For the first time yesterday we got an Amazon scam call. So now they have our number !!. No doubt more on the way !!!
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