The Openreach network, formerly owned by BT, uses fibre-optic cables to deliver broadband from your telephone exchange to the cabinet on your street — but then relies on copper wire to deliver broadband from the cabinet into your home.
It is possible to have fibre direct to your home but most homes using fibre are connected as above.
I have had fibre/copper for a year now. The speeds are good enough for those of us who are not gamers but I did have a period of drop-outs which were occuring even in times of high download speeds.
After much complaining to BT they traced it to the caninet and it has been OK since.
That said I did have some connectivity problems (pixellation) using Zoom a couple of times in the last two weeks.. I have the latest BT Router and after a simple phone call, a BT engineer remotely tinkered with my Router and all seems fine now.
I have to say that I recommend fibre.
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