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Re: Oops! did it help
John, I had to renew my contract with BT last October and I was told I had to have Infinity(fibre) My phone bill was £375.00. I was shocked and spoke to someone about the bill and also being forced to have Infinity. He apologised and I got my phone bill amended to less than half they were asking. He said I should never been forced to accept Infinity. I donít think the two were connected, but they did sort it for me.
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