Hey John. Not just "buying addicts" but those of us who find that they can get the stuff they need much more efficiently than trawl through shops especially at this time when we are asked to keep journeys to a minimum..
And I hav ehad no phone problem. In fact last week I called because an item had "died" rather earlier than desired and I was put through to a lady in Bermuda who sorted it for me and I had a replacement within 24 hours.