Norman Dunn's 'Hebburn and our Neighbours Forum'
[ Post a Response | Norman Dunn's 'Hebburn and our Neighbours Forum' ]
Rules! No Politics,swearing,derogatory remarks or we delete. Anyone sharing our content on Face Book must credit 'Hebburn and our Neighbours'.
Re: Very hard ride today
Hi John, the photo is my very expensive Knog Blinder rear light, great light terrible design, as you can see the strap snapped, I was lucky it landed in one of the side panniers, The scary bit was I did not find it until I arrived at my destination in the dark. Lucky fellow one would say. I contacted Know not knowing they were in Australia, eventually, they replied nice chap with sincere chat, but asking receipts and saying it was old, and they do sell replacement straps. Which made me think, they are still selling the same design now rubber straps. My thoughts later turned to this situation, the strap snapped it could have fallen off miles back and been run over by a truck, hopefully avoiding me without or any knowledge of the missing rear warning light, to other road users. My contact with Knog was a continuous ping pong of emails. They (Knog) were aware of this fault from the evidence of the replacements straps when what use is a strap if the light snaps fall on miles back gets run over or just never found, together with the very danger of the rider not aware of his now missing light. The design fault was all that was wrong with this very good light, without any evidence of my purchase and the UK dealer not helping it is an ongoing complaint. I have not fitted permanent light that clips on via the slide-in method. So if you have a KNOG light check that rubber strap. Hope this helps.
Recommended Local History websites.