I’ve just googled why Oxon/Berks will not supply Oticon. Each NHS Trust decide how their money is used. Our NHS Trust have decided to use Private Opticians and done a deal with GN, supposed world leaders in audio hearing etc. so our trust have got a contract to supply these aids. Specsavers , Boots and other Opticians must be doing well as they are always busy. So these are made especially for NHS trust. I’m not surprised they are dreadful, echo’s and whistles 🙄😀