Regarding the licence. I contacted them beginning on month via phone and what a hassle still would not sent out direct debit so I could get it back for me dad's new licence. Wanted me to do it online, even though I said was not doing that because of online fraud.
The BBC seem to be the masters of their own demise they have managed to turn both the right and left of politics against them and that's a hell of a skill. And then they put their hands out for more money, unbelievable.