Norman Dunn's 'Hebburn and our Neighbours Forum'

Norman Dunn's 'Hebburn and our Neighbours Forum'
[ Norman Dunn's 'Hebburn and our Neighbours Forum' ]

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Daily Email Listings problem

Posted by Norman Dunn on February 16, 2021, 19:30:14

A few people are not getting daily listings.
I contacted Boardhost to sort it out,and here is their reply.

'Hello,
Thank you for your message. There are no issues on our end with this feature. Please check your spam folder or try a different email address that can more reliably receive emails.
Thank you,
Boardhost Support'

Re: Daily Email Listings problem

Posted by Mac Cummings on February 16, 2021, 20:11:34, in reply to "Daily Email Listings problem"

Norman.
I think that they are talking cobblers.
My email has always worked.
There are no emails going to spam.
BUT just as a test I have re-subscribed to daily reports using a another email address and I suggest that we see what happens when tomorrow's daily listing is due!
Mac

Re: Daily Email Listings problem

Posted by N44 on February 16, 2021, 20:45:29, in reply to "Re: Daily Email Listings problem"

As you know my recent emails were bouncing back with the message 'The following recipient(s) cannot be reached' I eventually contacted the Server and they sorted it.
Maybe this is a Server problem ?
Worth checking

Re: Daily Email Listings problem

Posted by AJG on February 16, 2021, 22:14:02, in reply to "Re: Daily Email Listings problem"

So far I have been receiving the emails every day as normal. Maybe it is certain e-mail providers changing their spam filtering rules?

Norman, do the people who have been having issues have email providers in common, e.g. btinternet or gmail?

Re: Daily Email Listings problem

Posted by Mac Hardy on February 17, 2021, 15:50:39, in reply to "Daily Email Listings problem"

I am not technically minded but have checked my spam folder with negative results, receiving all normal emails without any problems, I do not have an alternative email address to try nor do I want one.

My supplier is bt who I am quite happy with.

Re: Daily Email Listings problem

Posted by Mac Cummings on February 17, 2021, 16:35:55, in reply to "Daily Email Listings problem"

OK Chaps. I am experiencing the same problems as you know.
My sign up with an alternative address (gmail) was successful and I received a report.
But my original sign up with my regular BT address is still said to be valid but no report was received to that address.
I see that Mac H's supplier, like mine, is BT.....is that the common factor? There have been many cases in the past where different email systems have gone through periods of difficulty with one another....could this be the case!

Re: Daily Email Listings problem

Posted by Barry Cram on February 17, 2021, 17:07:38, in reply to "Re: Daily Email Listings problem"

Hello Mac (Cummings),

That’s an excellent point. It seems that you’ve very likely hit the nail on the head, naming BT as the possible reason for daily reports not coming in for some regulars.

If other regulars using BT, could let us know if they’re also having problems… and if regulars not using BT are not having problems, then that would be the proof we’re looking for.

I'm with Virgin, and not having any problems receiving daily reports.

Cheers,
Barry.

Re: Daily Email Listings problem

Posted by John Shearer on February 17, 2021, 19:07:15, in reply to "Re: Daily Email Listings problem"

I have not used this facility at all and use TalkTalk so will try it and see what happens.

Re: Daily Email Listings problem

Posted by John Shearer on February 17, 2021, 20:24:06, in reply to "Re: Daily Email Listings problem"

I have had an email conformation that my request to receive email notifications has been approved. I will now see if it work within the next few days

Re: Daily Email Listings problem

Posted by Mac Hardy on February 18, 2021, 13:04:39, in reply to "Re: Daily Email Listings problem"

Hoorah, received my daily message today with no problem, something must have changed !

Re: Daily Email Listings problem

Posted by Mac Cummings on February 18, 2021, 15:07:18, in reply to "Re: Daily Email Listings problem"

Yes I got my BT one too Mac as well as my Gmail version (which I will now cancel).
I am pretty certain that it was a problem at the BT server which has righted itself.

Re: Daily Email Listings problem

Posted by Mac Hardy on February 18, 2021, 15:27:16, in reply to "Re: Daily Email Listings problem"

Good news, can’t do without my daily fix !

Re: Daily Email Listings problem

Posted by Normanforster on February 18, 2021, 16:12:56, in reply to "Re: Daily Email Listings problem"

Mine have been going into SPAM every time.

Re: Daily Email Listings problem

Posted by John Shearer on February 18, 2021, 16:20:04, in reply to "Re: Daily Email Listings problem"

My notification arrived today after setting it up yesterday?

Re: Daily Email Listings problem

Posted by Norman Dunn on February 18, 2021, 16:37:11, in reply to "Re: Daily Email Listings problem"

I'm glad its sorted lads.

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