Norman Dunn's 'Hebburn and our Neighbours Forum'

Norman Dunn's 'Hebburn and our Neighbours Forum'
[ Norman Dunn's 'Hebburn and our Neighbours Forum' ]

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Posted by Stan Wears on May 3, 2022, 21:47:08

Today I've tried to phone several different companies and not one human being did I get. It was all pre recorded press this and press that. After a long time, they tell me to go on the website which is too fast to write down.This world certainly does not cater for the majority of senior citizens who lack today's technology, or who maybe going deaf, or even people who need to speak one to one to explain a problem. When will someone will realise that.

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Posted by geordieboy NS on May 4, 2022, 2:47:08, in reply to "www..."

Can sympathize with you Stan. Went on line to book an appointment for my 2nd covid booster vacination after several unproductive attempts resorted to telephone . After listening to several electronic instructions finaly hit the right one . Sat with the phone glued to my ear for 65 minutes listening to what a more patient person would call music, finally a real live person spoke to me for all of 5 minutes to set my appointment. Ain't modern technology grand .

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Posted by Davy on May 4, 2022, 8:46:56, in reply to "Re: www..."

I usually don't press any buttons or not a lot. Just leave it on speaker and listen to the music droning on and after a long wait somebody comes on to talk to me, in a language I can hardly understand.

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Posted by Mac Hardy on May 4, 2022, 9:32:01, in reply to "Re: www..."

GP’s are just as bad, with mine you have to listen to a lengthy verbal diahria voice recording before eventually speaking to someone !

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Posted by Thomas Buglass on May 4, 2022, 9:32:55, in reply to "Re: www..."

I have said for a long time now that technology today is fantastic and yes for older people no so good, but I would hate to think what's it going to be like in 5-10 years time.

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Posted by geordieboy NS on May 4, 2022, 11:40:15, in reply to "Re: www..."

Never thought about putting the phone on speaker Davy , . Then I could have used the time to exercise by practising my dance moves round the kitchen , or in modern terminology is it break dancing, surely wouldn't be a Walz

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