Norman Dunn's 'Hebburn and our Neighbours Forum'

Norman Dunn's 'Hebburn and our Neighbours Forum'
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Fraud call

Posted by ricky on 31/3/2026, 8:47 am

I've often read about people getting telephone calls regarding fraudulent transactions with bank cards. I've never received any..............until now.
Last night I got a telephone call on my mobile from the Co-op fraud dept. A transaction was made on one of my cards for over £400 in Liverpool. He asked if I'd been to Liverpool, did I know anyone in Liverpool.He said my cards would be cancelled and a new one sent. He knew my mobile number, full name, address. Part of card number he said didn't match and I told him I wasn't going to give him any information regarding numbers or anything. He said we already have my information and hung up. He had a polite english accent and sounded very convincing.
I immediately rang the Co-op bank and they confirmed no transactions had been made......up to now anyway.
How the heck do these people get this information? Even the person I spoke to at the Co-op didn't know but she said it is becoming a big problem.
I think many people could be fooled and caught off guard. So, be very carefull people.

Re: Fraud call

Posted by Norman on 31/3/2026, 9:03 am, in reply to "Fraud call"

Thanks for the warning Ricky.
Phone calls like that will fool many people so they need to be caught. Recently Ive over a few weeks I've had over a dozen phone calls on my Mobile phone which 'Vodafone' title 'Suspected Spam' & '[Suspected Fraud' so I dont answer them.
I ban the number each time but they just use another number next time. Its a dangerous world these days

Re: Fraud call

Posted by Stan Wears on 31/3/2026, 10:45 am, in reply to "Re: Fraud call"

This Locksley Law ad is through LJP Marketing. They are bombarding my phone but blocking is just no good as they use another line. These people should be horse whipped...

Re: Fraud call-Co-op Bank (now part of Coventry BS)

Posted by Mac Cummings on 31/3/2026, 11:19 am, in reply to "Fraud call"
Edited by administrator MalC 31/3/2026, 4:15 pm

Ricky. I know that you are well aware of the various scams and people should take careful notice of his refusal to confirm information
Please note that the Coop Bank is NOT now part of the Cooperative movement and that operatives in the shops will not be aware of any information relative to banking.
The Bank is now a part of the Coventry Building Society and rebranding will begin during 2026.
I might add that the Coventry BS is a well organised mutual which you can trust and which has access via an app which is very easy to use. Where Telephone contact is preferred my experience is that the service is also very efficient and user friendly.

Re: Fraud call-Co-op Bank (now part of Coventry BS)

Posted by ricky on 31/3/2026, 8:31 pm, in reply to "Re: Fraud call-Co-op Bank (now part of Coventry BS)"

thanks Mac, I wasn't aware of the takeover. After the dodgy phone call I did a search on line and found the co-op bank and rang the number listed . The woman on the end of the phone never mentioned it was part of another group.Non the less she was very helpfull and checked my accounts for any suspicious activity and thankfully there was none. I urge everyone to have internet banking if only to check and make sure no one is taking money out of their account.

Re: Fraud call-Co-op Bank (now part of Coventry BS)

Posted by Maria on 31/3/2026, 8:41 pm, in reply to "Re: Fraud call-Co-op Bank (now part of Coventry BS)"

The coop sent me a number to ring 159 it is connected to all banks they then connect you straight away to the bank you need to speak to in case of a fraud happening.Coop bank very good also Coventry.

Re: Fraud call-Co-op Bank (now part of Coventry BS)

Posted by Maria on 31/3/2026, 8:58 pm, in reply to "Re: Fraud call-Co-op Bank (now part of Coventry BS)"

Since they have combined no change in service all good .

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