Brava, Jeanne, for all the work you do and for keeping us up to date on the calls. I'll bet pretty much everyone in town has either had an experience or seen a close call; this info helps keep it real.
Congratulations on assembling and maintaining your wonderful team. These compassionate, dedicated people have my deepest admiration. You have done a super-human job, and I know that your reminders do not fall upon deaf ears.