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Intercam story with a happy ending

Posted by SpencerC <iframe src='https://mb.boardhost.com/lamanzanillainfo/info/user=SpencerC' width='330' height='300' border=0 style='border:none;'> on October 30, 2024, 2:18 pm
Moderator

I tried to use the Scotiabank ATM at the ZLO airport on Sunday but it did not dispense any cash or receipt and said the transaction was cancelled. I still received an email from Intercam saying I made a withdrawal. After a reasonably short call with Intercam and one back and forth via email to submit a written claim, they reimbursed me 100% within a couple hours (their email said up to 45 days).
So a happy ending but I will no longer say “yes” to completing a transaction when receipts aren’t available.
And an endorsement of Intercam, it was a pain to get the account set up, but have been happy with their service over the last couple seasons.

SpencerC/Moderator

Re: Intercam story with a happy ending

Posted by BrianH <iframe src='https://mb.boardhost.com/lamanzanillainfo/info/user=BrianH' width='330' height='300' border=0 style='border:none;'> on November 1, 2024, 1:29 pm, in reply to "Intercam story with a happy ending"

I used the Scotiabank ATM at La Comer in PV last year and it also didn't dispense cash from my bank of america card...got my money back fortunately.

Lesson? Perhaps avoid Scotiabank ATM's?

Re: Intercam story with a happy ending

Posted by JimT <iframe src='https://mb.boardhost.com/lamanzanillainfo/info/user=JimT' width='330' height='300' border=0 style='border:none;'> on November 1, 2024, 5:49 pm, in reply to "Re: Intercam story with a happy ending"

A benefit of having an Intercam account with the associated Visa card -- the card is recognized by the "credit union" ATM across the street from Lidia's.

Re: Intercam story with a happy ending

Posted by RaulZ <iframe src='https://mb.boardhost.com/lamanzanillainfo/info/user=RaulZ' width='330' height='300' border=0 style='border:none;'> on November 2, 2024, 1:13 pm, in reply to "Intercam story with a happy ending"

Nothing like a good happy ending 😎

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