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Intercam story with a happy ending
Posted by SpencerC on October 30, 2024, 2:18 pm Moderator
I tried to use the Scotiabank ATM at the ZLO airport on Sunday but it did not dispense any cash or receipt and said the transaction was cancelled. I still received an email from Intercam saying I made a withdrawal. After a reasonably short call with Intercam and one back and forth via email to submit a written claim, they reimbursed me 100% within a couple hours (their email said up to 45 days). So a happy ending but I will no longer say “yes” to completing a transaction when receipts aren’t available. And an endorsement of Intercam, it was a pain to get the account set up, but have been happy with their service over the last couple seasons. SpencerC/Moderator
A benefit of having an Intercam account with the associated Visa card -- the card is recognized by the "credit union" ATM across the street from Lidia's.