It's true, the IRS does have such a provision, often referred to as Currently Not Collectible (CNC) status. I actually helped a family member navigate something similar last year. The
irs hardship program is essentially a temporary pause on collections if you can prove that paying your taxes would cause undue financial difficulty, meaning you couldn't afford necessities like food, housing, or medical care. It doesn't erase the debt, but it stops them from pursuing active collections like wage garnishments or bank levies while you get back on your feet. However, it's not a permanent solution, and your financial situation gets reviewed periodically. It required a detailed look at all income and expenses to make a strong case for financial hardship.