I had a case where the reset emails got into the filter and I almost decided that the account was blocked. Since then, before using the new site, I check where access restoration is located and what support options are available. On https://caswino-login.com/how-to-play/ , I specifically opened the login section, looked at the presence of a standard password reset and read what happens if the automatic procedure does not work. This scenario seems to me more important than a beautiful authorization form, because when a problem occurs, a person usually hurries and easily transfers unnecessary data. I would never send a password or a complete set of payment details to a support employee, even if the message looks official. It is also useful to use a separate complex password and keep access to the main mail, as it often becomes the key to restoring the profile.