The point is that the information paradox is a result of the faulty assumption that the black hole actually progresses to the solution of Karl Schwarzschild with its impenetrable Event Horizon. This cannot happen because it takes infinite time. Instead, there is a real "Black Hole", a region which is nearly, but not quite inaccessible to the rest of the Universe, and gradually disappears. Nothing special happens anywhere in the real "Black Hole" because it is all just ordinary space-time. There is no central singularity because the central matter is so slowed (red shifted) that it can never finish condensing into a point mass.