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73% in the last ten years.

Ashley Nicole Dixon of Danese works as a manager at a Dollar General store and has a teenage daughter at home and another in college. She flipped through bills on her phone totaling more than $5,000 charged last year for electricity in her house that’s just over 1,000 square feet, even though her air conditioner didn’t work last summer. She voted for Trump, but said she’s done with him because he and other Republican politicians in West Virginia’s Capitol aren’t looking out for her interests.

“I love West Virginia because it’s beautiful. But anymore, it’s just a sham from the local government all the way up to Charleston,” she said, adding she believes the state’s Public Service Commission should be elected, and Trump should send her a check since he promised to cut electricity bills in half.

“I have no choice. It has to be paid,” she said. “And that’s what makes me sick because now I’m going to have to go … take more money out of my savings account just to keep the lights on.”

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Jennifer Brown of Kingwood lands in that category. She’s employed at West Virginia’s federally funded Head Start program for low-income children and her husband is a postal worker. They have four kids and during the winter months, their combined utilities can climb to $1,000 a month, eclipsing their $798 mortgage. They were on a payment plan for their gas this winter after receiving a shut-off notice, and she said they were still paying off a water bill from their previous home.

“Every month we get our utility bills, I’m so angry. I’m like, ‘Why is this so high?’” she said, adding it’s not unusual to pay $200 to $300 for electricity and the same for water, sewage and garbage combined every month. “And we can’t figure it out. Nothing seems to be wrong … and we’re not wasteful.”

Bills introduced that would have temporarily frozen electricity rates in West Virginia or helped those who are most vulnerable went nowhere this year in the state legislature even though increased energy costs are often passed on to ratepayers. The Public Service Commission has approved a flurry of rate hikes in recent years as private utilities grapple with maintaining profits while improving infrastructure in a mountainous, sparsely populated state.

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It’s been a particularly tough burden for some small businesses to carry. In the western town of Ravenswood, just across the river from Ohio, some shop owners were forced to shut down this winter because they couldn’t pay their electric bills.

Heather Santee said the power at her bakery was abruptly terminated just ahead of Valentine’s Day. She was behind on her bill, but said she would have been able to pay the necessary chunk of the $4,000 she owed if she could have stayed open long enough to fulfill the holiday orders. Instead, the shut-off forced her out, leaving the tenants living in apartments upstairs without heat too.

“Once I started getting those high electric bills in the winter, I was like, ‘This will be what closes me down,’” she said, adding the bakery was her dream and the loss has her thinking maybe it would be better to just leave the state altogether. “West Virginia is holding back a lot of people because they are allowing these bills to be so high.”



I didn't realize it was this bad up there. It's crazy for your electric bill to be higher than your mortgage.