But you do speak Spanish, right? Go to Banamex in Melaque in the early afternoon and ask to speak to Jessica, whose desk is the middle one on the left. Don't go on a Monday or the 15th or 30th of the month, when remittances arrive. I went in with two pages of questions because the phone service is useless, and Jessica was very helpful. I think you have a car. I had to take the bus, but it was worth it. Buena suerte.