I had an eye appointment booked for 10am on the 12th May, my husband was taking me by car, we were just leaving our house at 9:30 when my mobile phone rang, lucky to get a signal, anyway it was some receptionist advising that the appointment was cancelled due to staff sickness. I have to say I was a bit annoyed as like you Thomas, if my husband had not been taking me I would have had to take a taxi at a cost of £26 one way, and at that time I would have been in my way to the appointment, I had been told not to drive, I realise that I should be thankful that I received the phone call but felt it was left a bit late.